It may take up to 5 business days from the date an eligible purchase is displayed on your online banking profile for cash back to appear on your Ampli account. Earned cash back on eligible purchases at partner brands will show up on your Ampli account after your Financial Institution has posted the relevant transaction to your online banking profile.

If any of your bank accounts are currently disconnected you will not see cash back for eligible transactions right away. That doesn’t mean the cash back buck stops there. You're still eligible to earn cash back for transactions you make while you're disconnected, you just need to reconnect those bank accounts and you'll see your cash back within your Ampli account. For bank accounts that use Multi-Factor Authentication (MFA), you may need to refresh that bank account (see steps below in the FAQ) within Ampli for you to see your cash back for eligible transactions.

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